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Home > For Parents > Student Learning Space > 1. Getting Started with SLS (First time login and new user)

GETTING STARTED WITH SINGAPORE STUDENT LEARNING SPACE Instructions for Students

SYSTEM REQUIREMENTS

1.               The Singapore Student Learning Space (SLS) is accessible through the internet browsers on either Windows PC, Mac, iPad or Android tablets (with screen size larger than 7 inches for good user experience).

 

INITIAL LOGIN

2.               SLS can be accessed from https://learning.moe.edu.sg. The username can be found in the cover letter while the password will be communicated to you separately.

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 Fig. 1a: Login Page

  

3. During the FIRST login, you will be prompted to change your password (refer to Fig. 1b). You will need to key in your new password twice. Please note that the password must contain alphanumeric characters and is case-sensitive. It should: 

a.     be 8 characters or longer;

b.     contain at least 1 letter and 1 digit; and

c.     be changed every year (you will be directed to the change password page automatically)

 

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 Fig. 1b: “Change Password” Page


4. After you have changed your password, you will be prompted with an option to enter an email address in the “Password Reset Email Address” field (refer to Fig. 1c). Note that this email address will be used if you have forgotten the password and require assistance to reset it.

 

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 Fig. 1c: “Password Reset Email Address” Page

 

A verification code will be sent to this email address. Key in the verification code into the prompt. The code is only valid for 10 minutes.

 

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 Fig. 1d: “Verification Code” Prompt

 

5.               The next step would be to set up the Security Questions. You will need to answer these Questions to verify that you are the legitimate account holder when you need to perform a password reset via self-help or by calling Helpdesk.

 

SLS SUPPORT

School-based Helpdesk

If you are experience any login issues, please contact your child’s Schoolbased Helpdesk first. The School-based Helpdesk contact details can be found at go.gov.sg/loginissues.

 

SLS Helpdesk

Alternatively, you may contact the SLS Helpdesk. You will need to answer the security questions to verify that you are the legitimate account holder.

 

Email: helpdesk@sls.ufinity.com

SLS Helpdesk Tel: (65) 6702 6513

Operating Hours

Mondays ― Fridays: 9:00 am ― 9:00 pm

Saturdays: 9:00 am ― 3:00 pm

*Closed on Sundays & Public Holidays

 

PROVIDING FEEDBACK

You are encouraged to use the feedback feature in the system to provide your views on the learning resources and your experience with the system. The Feedback button can be found at the bottom left of the website (refer to Fig. 4a). 

 

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Fig. 4a: Providing feedback on the learning resources and system

 

12.      Key in your contact details and the nature of your feedback in the Feedback Form (refer to Fig. 4b) and click “Send Feedback”.

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Fig. 4b: Feedback Form